Shipping policy

Processing Time
All orders are processed within 1–3 business days, excluding weekends and holidays. Once processed, your order will be shipped promptly.

Shipping Time
Standard delivery is estimated at 7–10 business days. This is an estimate; delivery times may vary depending on your location, customs processing and courier delays.

Shipping Rates
We offer free worldwide tracked standard delivery. There is no standard shipping charge at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow a few days for tracking information to update in the courier system.

Delays
Delays can occasionally occur due to high order volume, postal service issues, customs clearance or unforeseen external factors. Please contact us if your order is delayed.

Incorrect Address
Please ensure your shipping address is correct at checkout. If you notice an error, contact us immediately at classicretrometro@outlook.com.

Missing Packages
If tracking shows delivered but you have not received your order, please contact us at classicretrometro@outlook.com. We will investigate with the carrier and help resolve the issue. A delivery scan does not, by itself, remove your statutory rights.

Contact Us
For shipping or order enquiries, email classicretrometro@outlook.com.