Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped promptly.
Shipping Time
We offer standard shipping with an estimated delivery time of:
- 10–14 business days
Please note that this is an estimate and delivery times may vary depending on your location, customs processing (for international orders), and courier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location. From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow a few days for tracking information to update in the courier system.
Delays
While we strive to deliver your order within the estimated timeframe, delays can occasionally occur due to:
- High order volume
- Postal service issues
- Customs clearance (for international orders)
- Unforeseen external factors
We appreciate your patience and understanding in such situations.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [your support email].
Lost or Stolen Packages
We are not liable for lost or stolen packages marked as delivered by the courier. If this occurs, we recommend contacting the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping, feel free to contact us.
